Saurabh
EPFO wants employees to resolve issues with employers through Twitter.

Mind. Blown.

Meanwhile, EPFO Gurugram is itself not on FB. And EPFO does not entertain complaints through social media.

Madam/Sir

Kindly refer to this office email dated 28-04-2020 on subject cited above. You were requested to open Facebook and Twitter accounts to resolve the grievances of your establishment/ employees. You are requested to inform if such accounts have been opened by your establishment. If yes, kindly provide the details of such accounts. Early response is requested.

Regards

Regional PF Commissioner, Regional Office, Gurugram